What a difference a year makes!
I've moved from Head of Development with CPM, to Head of Technology & E-commerce at TV Network, the UKs biggest Direct Response Television Company.
There are lots of projects going on at the moment, but the most pertinent for this blog is Chrysalis 7. Chrysalis 7 is a Lean Thinking Programme to introduce lean practices, culture and organisational change http://www.leanuk.org/.
Having implemented lean initiatives within the software industry, I am now leading a programme to use lean thinking across the entire supply chain. i.e Manufacture, Logistics, Warehousing, Call Centre and Customer Service.
We kicked off late last year and are currently mapping the Value Chain in teams across 4 different companies which represents most of the value chain. We've adopted Scrum as the project management methodology for the programme (a first for DRTV I think!), and with distributed teams, complex processes, and in-built, multiple "company cultures", we are facing similar problems to those experienced when adopting scrum for software development.
In addition to adopting lean thinking, we are moving to Open Book Management. Open Book is a relatively old management theory from the early nineties best described in the book "The Great Game of Business" http://www.greatgame.com/products_books.php. It's very close to the "agile heart" being about full transparency and ownership of risks and rewards, and a clear understanding of the effect of one's actions through continuous feedback loops.
As I say, the programme is at an early stage, but any thoughts and insights will be posted here, along with any parallels with software development.